Return Period: You have a 7-day window from the date of delivery to initiate a return.

Eligibility: Items must be unused, unwashed, and in original packaging. Damaged or worn items may not be accepted.

How to Initiate a Return:

  1. Contact us at [email/contact form] within 7 days of delivery with your order number and reason for return.
  2. Upon approval, pack the items securely and ship to: [Insert return address].

Return Shipping: Unless the item is defective or mis-shipped, return shipping costs are borne by the customer.

Refunds: After we receive and inspect the returned items, we’ll process your refund within 3–5 business days. Refunds are issued to the original payment method.

Non-Returnable Items: Custom-ordered or personalized products (e.g., bespoke sizes or embroidery) may not be eligible for return.

Damaged or Defective Items: Please contact us immediately upon delivery; we may request photos or arrange a replacement or refund.